Club9 Terms & Conditions – The Complete Guide to Using the Platform

1. Eligibility & Registration

The following conditions must be met to open an account and use club9's services. Failure to comply with these terms gives club9 the right to suspend your account at any time.

• Age: You must be at least 18 years old to open an account. club9 may request a government-issued ID for age verification at any time.
• One Account: Only one account per person is permitted. If an individual is found to have opened multiple accounts, all accounts will be closed and any funds held may be forfeited.
• Accurate Information: You must provide accurate and truthful personal information at the time of registration. Providing false or incorrect details may result in account termination.
• Mobile Verification: Verifying your mobile number via OTP during registration is mandatory.
• One Mobile Number: Only one account may be registered per mobile number.

By completing the registration process, you confirm that you have read, understood, and fully agreed to all of these Terms & Conditions. These Terms & Conditions constitute a legally binding agreement between Club9 and the user.

2. Account Management

Your club9 account is operated at your own responsibility. Keeping your account secure is entirely your own obligation.

1. Keep your password confidential and never share it with anyone.
2. Always log out of your session after each login, especially on shared devices.
3. If you notice any suspicious activity on your account, report it immediately to support@club9.bet.
4. Club9 will not be held responsible for any bets placed or transactions made on your account by another person.
5. To update your account details, please contact our support team and complete identity verification.

Club9 reserves the right to request KYC (Know Your Customer) verification on any account. This process may require submission of a national ID, passport, or other government-issued document. Withdrawals may be restricted or suspended until KYC verification is complete.

3. Betting Rules

Please read and understand the following rules before placing any bets on club9. These rules apply to all betting activities on the platform.

• Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled. Please verify all details before placing your bet.
• Minimum Bet: The minimum bet amount is ৳10. Maximum bet limits vary depending on the specific event and market.
• Odds Changes: Once a bet is placed, the odds at the time of placement apply, even if the odds change afterwards.
• Event Cancellation: If an event is cancelled, the full stake for that bet will be refunded.
• Live Betting: Odds in live betting change rapidly. Club9 reserves the right to void any bet placed at odds that were displayed incorrectly due to a technical error.
• Betting Disputes: Any dispute regarding a bet outcome must be reported to the support team within 48 hours.

Club9's decisions are final in all matters. Club9 reserves the right to investigate any suspicious betting patterns detected and to withhold payouts where necessary.

4. Payments & Withdrawals

Below is a detailed overview of club9's payment and withdrawal rules. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules:

• Minimum deposit: ৳100 BDT.
• Accepted payment methods: bKash, Nagad, Rocket, and other approved options.
• Deposits are usually credited to your account instantly. If there's a delay due to technical issues, please contact our support team.
• Deposits from third-party accounts are not permitted. All deposits must be made from your own mobile banking account.

Withdrawal Rules:

• Minimum withdrawal: BDT 500.
• Withdrawals can only be made using the same payment method used for the deposit.
• Withdrawal requests are typically processed within 1–3 business days.
• Withdrawing bonus funds is subject to meeting the specified wagering requirements.
• Large withdrawals may be put on hold until KYC verification is completed.

5. Bonuses & Promotions

Club9 regularly offers a variety of bonuses and promotional deals. The following rules apply to the use of these bonuses.

• Welcome Bonus: New members can receive a welcome bonus of up to 100% on their first deposit. A minimum deposit of ৳500 BDT is required to qualify.
• Wagering Requirements: All bonuses are subject to specific wagering requirements, generally ranging from 10× to 30× the bonus amount.
• Bonus Expiry: Each bonus must be used within a specified time period. Once expired, the bonus will be automatically cancelled.
• Bonus Cancellation: Club9 reserves the right to cancel any bonus at its discretion, particularly if there is evidence of irregularities or fraudulent activity.
• One Bonus at a Time: Multiple bonus offers cannot be used simultaneously.
• Bonus Transfer: Transferring bonuses to another account is strictly prohibited.

Club9 reserves the right to modify, add, or remove bonus offer terms at any time. To view the latest bonus offers, Rewards Visit the page.

6. Responsible Gaming

Club9 believes gaming is for entertainment, not a source of income. We encourage all our users to play responsibly.

• You can set your own daily, weekly, and monthly deposit limits at any time.
• You may request a temporary or permanent account suspension at any time if needed.
• If you feel your gaming habits are getting out of control, contact our support team immediately.
• If Club9 detects suspicious behaviour, it may proactively place restrictions on the account.

To learn more, visit our Responsible Gaming visit the page. club9 is always committed to putting users' mental well-being and financial safety first.

7. Prohibited Activities

The following activities are strictly prohibited on club9. Any violation may result in immediate account termination and potential legal action.

• Creating or operating multiple accounts.
• Manipulating the system using bots, automated software, or any other technical means.
• Operating an account using another person's identity.
• Money laundering or any other form of illegal financial activity.
• Exploiting bonuses or taking advantage of system vulnerabilities.
• Harassing or intimidating other users on the platform.
• Attempting to bribe or offer improper benefits to any club9 employee.

8. Account Closure & Suspension

Club9 reserves the right to suspend or permanently close any account, with or without prior notice, including cases of Terms & Conditions violations.

• Users may also close their account at any time by reaching out to the support team.
• Any available balance may be withdrawn before account closure, subject to wagering requirements being met.
• Balances on accounts suspended for rule violations may be forfeited.
• If a banned account holder attempts to re-register on Club9, the new account will also be closed.

9. Limitation of Liability

Club9 always strives to ensure uninterrupted service; however, Club9 will not be held liable for the following.

• If a bet or game session is interrupted due to loss of internet connectivity.
• Delayed transactions due to faults with third-party payment gateways or mobile banking services.
• Account losses resulting from the user's own negligence or error.
• Unexpected technical outages, cyberattacks, or other circumstances beyond our control.
• Any financial losses arising from gaming that result from the user's own decisions.

10. Changes & Updates to Terms

Club9 reserves the right to modify, amend, or update these Terms & Conditions at any time. Registered members will be notified by email or SMS before any changes come into effect.

• Updated terms will take effect automatically 7 days after they are published.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, please contact the support team before closing your account.
• The date of the most recent update will always be displayed at the top of this page.

Club9 recommends that users visit this terms and conditions page regularly to stay informed of the latest updates.

11. Contact & Complaints

If you have any questions, complaints, or suggestions regarding these Terms & Conditions, please don't hesitate to reach out. Club9's support team is available 24/7.

Once a complaint is submitted, club9 typically resolves it within 5 business days. Complex cases may take up to 14 business days. All complaints are recorded and handled impartially.